About Us

Our Story... Golden Rule Plumbing - Des Moines

In the beginning, it was plumbing Des Moines needed. So it was plumbing Des Moines got when our company took shape as Golden Rule Plumbing. We quickly learned that it wasn’t just plumbing Des Moines needed, but also a plumbing contractor Des Moines wanted, and heating repair Des Moines needed. So we grew into our current list of comprehensive services and our name – Golden Rule Plumbing, Heating & Cooling.


The three-person staff that started providing the plumbing Des Moines needed is now a team of 50 employees who sell, install and service high-efficiency heating and cooling systems. We pride ourselves on being the heating contractor Iowa counts on and the experts in geothermal Iowa needs. And, of course, we still remain true to our core business by providing the best plumbing in Des Moines.

Golden Rule is serious about customer service and safety. We background check and drug screen every employee to ensure we have the best personnel in your home. Your first interaction with our company will be a friendly voice of one of our professional customer service people eager to assist you in setting up an appointment. Our technician will call you before heading to your home to ensure you are home and to let you know who is coming. Our technician will arrive in a marked truck within the time frame we have agreed to in your schedule. You will be greeted with a clean, friendly representative from our company who will not only respect you and your home but listen to you so we can come up with the best solutions for you. We guarantee your satisfaction so in the event we don’t meet you expectations simply lets us know and we will make it right.

You approve the price before any work is performed. We make sure you have all the information necessary to make the best decision possible with the options we give. You will always have a choice and never have to deal with getting an unapproved invoice after the work is completed.

We are happy to serve you and not only will we install your equipment, but make sure it is done correctly and stand behind our workmanship.

We operate 7 days a week with a full office staff and technicians ready to exceed your expectations of service.

We offer easy to-apply-for financing with approval on the spot. Our customers often have multiple jobs for us to take care of, and love the option to spread out the cost with financing. We also accept all major credit cards, cash and checks.

We arrive at your home in a fully stocked truck with all the equipment we will need for most home repairs. If we don’t have it with us, one of our delivery vehicles will bring it to your home in minutes so we can be efficient with your time. On the other hand, many of our customers have us do “while you’re here work”, and we are happy to stay and take care of anything they want in one trip. This saves you money because we are able to group the jobs together.