About Us Committed to Our R.U.L.E.S.  - Respect, Understanding, Loyalty, Expertise, Service

About Golden Rule Plumbing, Heating & Cooling

Des Moines Plumbing & HVAC Services

Motto for Golden Rule At Golden Rule Plumbing, Heating & Cooling, we believe in maintaining high standards of quality. This is not only true of our customer service, but also of our workmanship and the materials and equipment that we use every day. We want our customers to have a great experience when they work with us.

Originally founded in 1999 as City Rule by Mark and Miranda Paup, we switched our name to Golden Rule in 2007. For 20 years, we have been dedicated to delivering cost-effective, high-quality plumbing, heating, and cooling services throughout the Des Moines area, including installation, repair, replacement, and maintenance. We offer a 100% satisfaction guarantee, and upfront pricing.

When we arrive in our iconic yellow trucks, you can expect nothing less than courteous and professional service. Our technicians wear shoe covers and clean uniforms while in your home so that your property is fully protected for the duration of the service call.

Contact us today to see what we’re all about. Call (515) 305-2955.

The R.U.L.E.S. We Live By

At Golden Rule Plumbing, Heating & Cooling, we abide by a code. We want to make sure that you are satisfied, but in order to do so, we know that we need to exceed your expectations on every job that we complete, no matter how big or small. We call them our R.U.L.E.S.

We value:

  • Respect: We treat our customers the way that we want to be treated.
  • Understanding: We understand that you deserve a prompt response.
  • Loyalty: We remain loyal to our pledge that we treat your home with courtesy and respect.
  • Expertise: We train constantly so that we can continue to improve our expertise with every job.
  • Service: We abide by high ethical standards.

HVAC members

The Importance of the Guarantee

There is no shortage of plumbers and HVAC technicians in Des Moines. What sets us apart is not just our technical expertise or the fact that we have a state-of-the-art training facility where our technicians receive regular instruction, but the fact that we are willing to put our entire company behind every job that we do. Our Des Moines plumbers and HVAC technicians offer a comprehensive 100% satisfaction guarantee, which means that if you’re not happy, neither are we. Moreover, as a licensed, bonded, and insured company, we provide our customers with the peace of mind knowing their homes are in safe hands.

Learn more about our team or schedule service with us by calling (515) 305-2955.

Committed to great service

Your Satisfaction Guaranteed
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0% Financing for 5 years
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  • Now Hiring!
  • 0% Financing for 5 years
  • Live Segment - Preparing for Warm Weather

Quality that does not break the bank

Affordable Solutions
  • $99 Gold Club Membership

    3 Complete Inspections, Priority Service, No Diagnostic or Trip Fees, 10% Discount and More. Call for Details.

    Always free to military personnel and first responders.
    Valid from Jan 1, 2020 - Dec 31, 2020
  • $50 Off Way Low Wednesday

    $50 off any service performed on a Wednesday

    Not valid with any other offers and cannot be redeemed or used towards minimum service charge or routine maintenance. Must present coupon at time of service.
    Valid from Jan 1, 2020 - Dec 31, 2020
  • ACCA
  • ARL
  • BBB
  • Customer Lobby
  • NATE
  • Grimes
  • Habitat for Humanity
  • Hope Ministries
  • Indianola Chamber of Commerce
  • PHCC
  • St. Jude Children's Research Hospital
  • Home Advisor
  • USA Today Best
  • YMCA

Honest reviews from real customers

Hear Why We Are Their Trusted Company
  • “I recommend them!”

  • “Exceptionally honest service!”

    - Patrick T.
  • “We have always been super impressed”

    - Kristen H