Golden Rule Blog

Local Plumbing, HVAC Provider Works by the Golden Rule

Treat others the way you wish to be treated. This golden rule is the driving force behind the business – and success – of Golden Rule Plumbing, Heating & Cooling.

Golden Rule Plumbing, Heating & Cooling has been serving the Des Moines area for nearly two decades. It provides cost–effective plumbing, heating and cooling services, offering high quality installation, repair, replacement and maintenance of these essential systems as well as emergency plumbing services. As part of its plumbing division, Golden Rule also offers standard rooter services Its comprehensive HVAC offerings include air sealing for efficiency and important indoor air quality support. In addition to traditional conventional heating and cooling, Golden Rule Plumbing, Heating & Cooling even offers geothermal installation and replacement.

Since it was established, this company has developed a niche, providing world class customer service by always following the golden rule of life.

“We really try to live by that rule of life. It’s how we service customers, and it’s how we interview, hire and train our employees,” said Bobby Johnson, sales and marketing manager at Golden Rule Plumbing, Heating & Cooling. “We strive to live by this rule and create a customer experience that is unrivaled!”

Johnson noted that the golden rule guides the company’s relationships with customers, vendors and employees. Employees are encouraged to demonstrate the RULES: respect, understanding, loyalty, expertise and service.

That final precept - customer service - is key to Golden Rule Plumbing, Heating & Cooling’s work since it services such critical components of any home. Golden Rule Plumbing, Heating & Cooling is unique in the Des Moines area because it focuses on existing homes. While it can also support plumbing, heating and cooling in commercial settings, the company never works new construction.

“We create a consistent customer experience that is unmatched, and unexpected, in our industry,” said Johnson, who noted that reviews by customers consistently indicate that this service provider manages to do just that. Golden Rule Plumbing, Heating & Cooling is ready to assist with any home’s plumbing and HVAC needs.

To learn more about the company, to request an estimate or to schedule a service,  call 515-305-2955.

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